Terms of service

Last updated: 4 June 2026

OVERVIEW
This website is operated by Fa.Volmer e.K. Throughout the site, the terms “we”, “us”, and “our” refer to Fa.Volmer. Fa.Volmer offers you, the user, this website, including all information, tools, and services available from this site, provided that you accept all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“General Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These General Terms and Conditions apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content. Please read these General Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these General Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these General Terms and Conditions are deemed an offer, acceptance is expressly limited to these General Terms and Conditions. Any new features or tools added to the current store shall also be subject to the General Terms and Conditions. You can review the most current version of the General Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these General Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms and Conditions, you declare that you are at least the age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and have given us your consent to allow your minor dependants to use this website. 
You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You may not transmit worms, viruses, or any other code of a destructive nature.
The breach or non-compliance with any of the conditions will result in the immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at any time and for any reason. 
You understand that your content (excluding credit card information) may be transmitted unencrypted and that (a) transmissions across various networks and (b) changes to adapt to the technical requirements of connecting networks or devices may be necessary. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are for convenience only and have no limiting or other effect on these terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND CURRENCY OF INFORMATION

We are not responsible for the accuracy, completeness, or timeliness of the information provided on this Site. The materials on this Site are for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more up-to-date sources of information. Any reliance on the materials on this Site is at your own risk. 
This site may contain certain historical information. Historical information is not necessarily current and is provided for your information only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

The prices of our products may be changed without prior notice. 
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without prior notice.
We shall not be liable to you or to any third party for any modifications, price changes, suspension, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may be available only in limited quantities and can only be in accordance with our Refund Policy returned or exchanged.
We have made every effort to display the colours and images of our products that appear in the store as accurately as possible. We cannot guarantee that your computer monitor’s colour display will be accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to certain individuals, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and product prices are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue the production of any product at any time. Any offers for products or services made on this website are void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account or credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you, where applicable, by email and/or via the billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, or distributors. 

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

For further details, please see our Refund Policies.

SECTION 7 – OPTIONAL TOOLS

We may grant you access to third-party tools that we neither monitor nor control, and over which we have no influence. 
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or relating to your use of optional third-party tools.
The use of the optional tools offered through the Site is at your own risk and discretion. You should ensure that you are familiar with and agree to the terms on which the tools are provided by the respective third-party providers. We may also offer new services and/or features through the Website in the future (including the release of new tools and resources). These new features and/or services shall also be subject to these General Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third-party providers. 
Through third-party links on this site, you may be redirected to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of such sites, and we make no warranty and accept no liability for any third-party materials or websites, or for any other third-party materials, products, or services.
We are not liable for any damages related to the purchase or use of goods, services, resources, content, or other transactions in connection with third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions (for example, contest entries) or, without such a request, send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you send to us. We are and shall remain under no obligation (1) to keep any Comments confidential, (2) to pay compensation for any Comments, or (3) to respond to any Comments. 
We may, but are not obligated to, monitor, edit, or remove content that, in our sole discretion, is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, nor contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL DATA

Your transmission of personal data via the shop is subject to our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS SECTION 11

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order). 
We assume no obligation to update, amend, or clarify information in the Service or on related websites, including, without limitation, pricing information, except as required by law. A specified update or refresh date in the Service or on a related website should not be construed as indicating that all information in the Service or on a related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms and Conditions, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for engaging in any prohibited use under the Terms of Use.

SECTION 13 – DISCLAIMER; LIMITATION OF LIABILITY

We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. 
We do not guarantee that the results achieved through the use of the service will be accurate or reliable.
You agree that we may remove the service from time to time for indefinite periods or terminate the service to you at any time without prior notice.
The use of the service, or the inability to use the service, is expressly agreed to be solely at your own risk. The service and all products and services provided to you through the service are provided (except as expressly stated otherwise by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Fa.Volmer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured through the service, or for any other claims related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or products) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 14 – DAMAGES

You agree to indemnify Fa.Volmer and our parent companies, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against all third-party claims and demands, including reasonable attorneys' fees, arising from your breach of these Terms of Service or the documents referred to in these Terms of Service, or from your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY CLAUSE

Should any provision of these General Terms and Conditions be found to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted under applicable law, and the unenforceable part shall be deemed severed from these General Terms and Conditions. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this Agreement for all purposes. 
These general terms and conditions remain in effect until terminated by you or by us. You may terminate these general terms and conditions at any time by informing us that you no longer wish to use our services, or by ceasing to use our site.
If, in our sole discretion, you breach any term or provision of these General Terms and Conditions, or we suspect that you have breached any term or provision of these General Terms and Conditions, we may also terminate this agreement at any time without notice. In that case, you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure on our part to exercise or enforce any right or provision of these General Terms and Conditions shall not constitute a waiver of such right or provision. 
These Terms and Conditions, along with all policies or operating rules published by us on this Site or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these General Terms and Conditions shall not be construed to the detriment of the drafting party.

SECTION 18 – APPLICABLE LAW

These Terms of Service and any separate agreements under which we provide you services are governed by the laws of Germany. 

SECTION 19 – AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS

You can view the latest version of the general terms and conditions on this page at any time. 
We reserve the right, at our sole discretion, to update, modify, or replace any part of these General Terms and Conditions by publishing updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the service following the publication of any changes to these General Terms and Conditions constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding the general terms and conditions can be directed to us at support@volmer-clothing.com. 
You can find our contact information here:

Contact

Register entry

  • Registration with the register court: Local Court of Osnabrück
  • Registration number: HRA 205939

VAT ID

  • VAT identification number in accordance with Section 27a:
    The VAT Act: DE282207537

SECTION 20 – Notice on online dispute resolution pursuant to Art. 14(1) ODR Regulation

The European Commission provides a platform for online dispute resolution (ODR), which you can find at  https://ec.europa.eu/consumers/odr find. Our email address is: support@volmer-clothing.com

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.